Shipping policy

Effective Date: 2/1/2024

Thank you for shopping at Mondragon Laser Co. We are committed to providing you with the best possible shopping experience, including a transparent and efficient shipping process. Please review our Shipping Policy to understand how we handle shipping for your orders.

1. Order Processing

a. Order Confirmation: Once you place an order with us, you will receive an order confirmation email. This email contains details of your order, including the order number and the items you have purchased. Please review this email carefully and contact us immediately if you notice any discrepancies.

b. Order Processing Time: Most orders are processed within [X] business days after receiving payment. Processing times may vary based on product availability and order volume. We will notify you of any significant delays.

2. Shipping Methods and Delivery

a. Shipping Carriers: We partner with reputable shipping carriers to deliver your orders. The carrier used for your order may vary depending on your location, the shipping method selected at checkout, and the size/weight of the items in your order.

b. Shipping Costs: Shipping costs are calculated based on the shipping method selected, the destination address, and the size/weight of the items in your order. You can view shipping costs at checkout before completing your purchase.

c. Estimated Delivery Times: Estimated delivery times are provided for each shipping method during checkout. Please note that these are approximate delivery times and may vary based on factors beyond our control, such as weather, carrier delays, and customs processing.

3. International Shipping

We offer international shipping to many countries. International shipping costs and delivery times may vary depending on the destination. Please note that you are responsible for any customs duties, taxes, or import fees that may apply to your order. We recommend checking with your local customs office for information on these charges. ( We will soon offer international shipping 2/1/2024 )

4. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

5. Undeliverable or Returned Packages

If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to resolve the matter. Additional shipping fees may apply for reshipping.

6. Shipping Delays

While we strive to meet estimated delivery times, please be aware that unforeseen circumstances may cause shipping delays. We appreciate your patience in such situations and will do our best to keep you informed of any delays.

7. Contact Us

If you have any questions or concerns about our Shipping Policy or your order's shipping status, please contact us at:

Mondragon Laser Co.
MondragonLaser.com
MondragonLaserCo@gmail.com